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Graham Etherington

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Business Manager

Ian Oxborough

Business Manager

Danny Rutherford

Sales Executive & Motability Specialist

Chris Day

Sales Executive

Rachael Nairn

Local Business Development Manager

Andy Osbourne

Workshop Controller

Kelly Harneiss

Receptionist

Julie Crowther

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Polite and helpful

Service

Faultless.

Service

Best people

Service

Easy to deal work, polite. Kept us updated. Only problem is still some minor cliches still happening.

Service

Couldn't fault service experience.

Service

The problem was resolved quickly and efficiently.

Service

No issues and kept me updated

Service

very good service

Service

Polite concise service staff.

Service

My faulty wing mirror light was full rectified.

Service

Marshall's at Grimsby make the servicing of my car easy. It's a warm, professional garage to visit and the team are always pleasant.

Service

V. good

Service

Fantastic. Highly recommended

Service

Did exactly what they were asked and quickly

Service

Fast service and kept informed

Service

Looked after us very well

Service

very professional

Service

Totally satisfied with the service department and the person I dealt with. Unfortunately I did not get his name. Very sympathetic to my issue with having to pay for the service. Incredibly professional and approachable

Service

Friendly service job well done in difficult times

Service

Kept well informed of progress, completed service quickly.

Service

Very friendly and efficient

Service

Such a good experience, with a technicians video report of the underside elements of the car and great attention/feedback from Craig the service manager.

Service

Job done as described and on time

Service

Great staff

Service

Overall excellent service punctual and they even cleaned the car

Service

From the first phone call everything was taken care of. Staff were very informative and helpful. Professional team and definitely would come back and use again in the future.

Service

Job done n time and very informative

Service

The communication re the service appointment was extremely detailed and although we are still awaiting the necessary part (installation appointment booked) I'm sure it will be fitted efficiently

Service

Efficiency appears to be their middle name.

Service

Staff were great. Appt was provided and car ready on time. the work was well done, and the customer service very efficient.

Service

Nice dealer friendly service do my car's and bikes and they are a pleasure to use

Service

Friendly service and feel well looked after.

Service

Always very helpful staff. Pleasure to do business with

Service

Millie and Tom went above and beyond

Sales

Adam and Steve where superb, helpful and informative. excellent service

Sales

Marshall's were excellent. Competitive pricing and very helpful with a 'Can do' attitude.

Sales

Very responsive and straightforward service

Sales

The Marshall Team and Ewen in particular were extremely professional throughout the sales process.

Sales

All as asked

Sales

Very friendly professional service in these strange times

Sales

The team delivered what was expected.

Sales

Every effort was made to provide me with the car I wanted. The sales representative evening travel into work on his day off to value the car I intended to exchange.

Sales

Again very home from home and always there if you needed them

Sales

Bearing in mind my purchase occurred during the Covid restrictions, the purchase was a very easy process and the staff and Manager at Marshall BMW Grimsby were very friendly and processional..

Sales

I cannot speak highly enough about all the people I dealt with through the process. Everyone was thoroughly professional and sincere.

Sales

Couldn't do enough and always got back to any questions I had

Sales

Could not be faulted. The experience was a pleasure, exciting and thorough

Sales

Easy access , easy disabled parking

Sales

Right car at the right price.

Sales

Kept me informed and gave value for money

Sales

Handover was quick and easy.

Sales

Car was ready for me to pick up and on time