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ABOUT Marshall Grimsby.

Find out more about what we do and our team.

Latest News & Events

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CHRISTMAS OPENING HOURS.

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BMW X3 & X4 M COMPETITION OFFER.

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BMW ON MOTABILITY.

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THE NEW BMW 1 SERIES LAUNCH.

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YOUR PERFECT BMW COULDN'T BE CLOSER.

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BMW AIR CONDITIONING REFRESH.

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69 PLATE SEPTEMBER SALES EVENT.

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BMW 3 SERIES LOYALTY OFFER.

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BMW X5 TECHNOLOGY PACKAGE OFFER.

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BMW 2 SERIES M SPORT PLUS PACKAGE OFFER.

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THE BMW i3: NOW AVAILABLE ON MOTABILITY.

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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BMW ON THE MOTABILITY SCHEME.

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THE NEW BMW 3 SERIES AND Z4 LAUNCH.

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GIVE YOUR BMW A DETOX.

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THE NEW BMW ADVANCED CAR EYE 2.0

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BMW FLOATING HUB CAPS

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Introducing the new BMW X4

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BMWs Available For Immediate Delivery

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BMW Help: Recalls

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BMW celebrates 10,000 BMW i3 sales in the UK.

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The New BMW X2

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Good news. We've lowered our brake servicing prices.

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Laceby Manor Golf Resort Partnership.

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The new BMW 5 Series Touring

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BMW 5 Series Preview Event.

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BMW 5 Series Launch

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BMW Technology Event. 19-20 November 2016.

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BMW Winter Wheels & Tyres.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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Explore the dealership

Meet the team

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Darren Hill

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Sales Executive & Motability Specialist

Danny Rutherford

Sales Executive & Motability Specialist

Rachael Nairn

Local Business Development Manager

Graham Lutwyche

Bodyshop Manager

Julie Johnson

Warranty Manager

Andy Osbourne

Workshop Controller

Brady Chalk

Service Advisor

Annemarie Kelly

Showroom Host

Kelly Harneiss

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

the dealer had a simple task, to determine why my SATNAV was not working, they had the car almost 5 days and came up with a solution which if they knew how to diagnose problems would have done so within 1 hour. The service ws costly and useless.

Service

Excellent and fast service

Service

I had to call head office to ask why i was being charged for a vehicle realignment after bush replacement when my vehicle wss perfectly alligned at the time when i dropped my vehicle into the branch.

Service

Superb service from start to finish. Good communication and professional service. Far far better than my hopeless previous dealer.

Service

As per above. Once a car is bought they seem to care little about how customers are looked after.

Service

I could not fault it

Service

Not 5 stars because time taken was surprisingly long, Oil change (and filters) took 2hrs 40mins.

Service

Professional from start to finish

Service

Very satisfied, waited for my car which was ready early, happy staff that were engaging and helpful

Service

Excellent, efficient service

Service

Courtesy car was not good , as manual when I drive an automatic due to health problems

Service

Marshall were not only trying to deceive me but possibly BMW too,as to state that there was a little problem with the replacement wheel and then from me to find out you intended to put a refurb wheel on my car is not acceptable. I've again lost trust

Service

Very food with both Tom and his colleague whose name escapes me. Only problem was the communication in relation to updates was not as good as I expected. I found myself chasing up.

Service

Easy to book appointment and offer of a lift home and vehicle drop off at end of service - very much apppreciated. Workshop service is excellent.

Service

Quick and efficient, important is I choose to drive 45 miles to this dealership, rather than go to a local one

Service

The job they did & the service I receive was first class

Service

From walking into the centre,i was greeted by a relaxed but professional atmosphere.Brady was more than happy to talk me through,step by step,the whole service procedure.I was very satisfied with the waiting facilities.Overall,an enjoyable experience

Service

Completely satisfied

Service

The car was ready & well prepared on the day at the appointed hour. During the purchase process prior to delivery i was kept informed on the whereabouts of the car.

Sales

I traveled 175 miles with my family to take car delivery and the navigation system wasn't functioning. I had to return home. This was a terrible experience.

Sales

Danny Rutherford was my sales contact at Marshall BMW (Grimsby), and I found him very personable. Upon arrival, we were greeted very warmly. We were made most welcome, and were shown almost immediately to my new car. Excellent service I felt.

Sales

The dealership personnel were friendly and efficient and the delivery went well. The only small hiccup was that the optional rubber floor mats we'd requested weren't available on the day we picked up the car. However, they are going to ship them.

Sales

Excellent service and regular updates from Danny Rutherford and all at Marshall BMW in Grimsby. Will definitely use them again in the future.

Sales

Car is great, process of ordering was good, but communications on delivery date and customer care between sale and collection were poor and it arrived later than expected without compensation.

Sales

Greta sales staff and always had issues dealt with effectively and efficiently.

Sales

You should have an N/A here as I never visited the dealer or Centre. All my interactions were online.

Sales

Courteous efficient service. Actually quite exceptional. The dealership ( Grimsby BMW collected me from Leeds Bradford airport and drove me to Grimsby to collect my new car. At all times they were helpful and and kept me up to date with delivery.

Sales

Excellent personal service

Sales

Very happy

Sales

Poor communication, multiple changes of personnel and the tracker was not fittted for me in collection of the vehicle (as promised for insurance purposes). Poor cleaning of the nevehicle as I had to spend time removing sticky residue when I got home

Sales

Salesman and sales manager, Tom Wilkinson and Steve Twidle, very approachable and keen to do a deal. No problem is a problem to them.

Sales

We agreed the sale in the middle of August on our part we swiftly provided what was needed it's now coming to the end of September and we still don't have our new car even though we have paid and signed finance documents

Sales

Tom spent time explaining vehicles features and ensuring I was happy and confident with the vehicle. He also inherited me as a customer due to the original salesman being off work. Very knowledgeable and helpful, Tom is a great ambassador for Marshal