Happy with the service

The service video and the information provided by the service team ensured I was completely satisfied that the car was safe and in good working order.

Car collected as agreed and returned clean also as arranged, polite car delivery team ! Also very pleased to have Gareth Davies back on the BMW service desk, he is always polite and efficient and a credit to Marshalls

Kept informed, given price at start of service, video provided of inspection, courtesy car provided.

Collection and delivery service excellent Communication first class

I received the very best service I could possibly have gotten excellent service couldn't ask for anything more can't remember the young mans name how served me at Grimsby very professional,most helpful,once again excellent service on his part .

Efficient and friendly staff

All that was promised was delivered

Everything was explained clearly and in a pleasant manner. After returning home I commented that as a customer I was made to feel valued and this is what excellent customer service looks and feels like.

My attendance was solely to receive a free valet and Sat Nav update ; both were undertaken in the time frame agreed ahead of my visit. The car was immaculate upon being returned

Craig Meggitt was fantastic especially as hand over happened around national lockdown

The dealers staff helpful, nothing was too much trouble they and very easy to deal with. The whole experience from initial order through to delivery was superb. Delivery on the day - what a lovely experience

Staff and facilities superb

The sakes assistant was courteous, with very pleasant personality and manners. He demonstrated the product well and answered all my questions to my satisfaction. He took me for a drive as well. The car was delivered much earlier than expected.

Excellent sales man focussed on customer service and transparent selling. Good relationships with customers from sales and management.

Craig was very helpful all through the purchase.

Craig dealt with everything for me and kept me fully informed throughout, nothing was too much for him.