Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Graham Etherington

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Business Manager

Ian Oxborough

Business Manager

Danny Rutherford

Sales Executive & Motability Specialist

Rachael Nairn

Local Business Development Manager

Graham Lutwyche

Bodyshop Manager

Andy Osbourne

Workshop Controller

Brady Chalk

Service Advisor

Kelly Harneiss

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly, Covid safe.

Service

helpful and efficient

Service

Did as it said on the tin.

Service

Friendly, efficient and it was

Service

They did exactly what they said.

Service

work carried quickly and ready at the requested time, very good service.

Service

Car picked up repaired returned , first class service

Service

Vehicle repaired quickly and on time. Vehicle also sanitised which is reassuring.

Service

Really well looked after by the service team at Marshall especially Gareth Davies who is the reason why i remain a Marshall BMW customer, and his referral to the Sales team.

Service

They resolved an issue / defect with my car

Service

Faultless from beginning to end. Especially so given the weather restrictions caused by Covid-19

Service

Service advisor Brady and Senior Tech Matty were both spot on (again). You need to keep these guys...

Service

The service team work hard and fast every time to complete the work on my car brilliant

Service

Excellent service

Service

Friendly helpful staff

Service

Again helpful team members and kept upto date with any news on service. Service was also completed in agreed time slot

Service

My car was booked to be fixed before the lockdown began and had to be re-booked after re-opening. Everything was communicated clearly and Gareth was very helpful as my warranty expired in lockdown and helped to get the work still covered by warranty.

Service

A first class service.

Service

I was kept informed and the car was repaired to a high standard.

Service

Highly satisfied.

Service

Staff friendly and efficient

Service

No problems

Service

Very effective

Service

I felt that the dealer understood what I wanted to achieve and delivered on that

Sales

The purchase and delivery of my new car got delayed by Covid19, I was kept up to date on a regular basis, couldn't fault the communication!

Sales

Well looked after, no complaints- - what more can I say?

Sales

Every thing fully explained no trouble

Sales

We were pleased with the deal and impressed with Ewan who we dealt with

Sales

I was looked after very well and any questions I had were answered promptly and comprehensively

Sales

Danny Rutherford handled the delivery great

Sales

Done with no hassle

Sales

Tom initially dealt with our enquiry and then we were passed to Millie who is lovely helpful lady, good at her job and very knowledgeable

Sales

Even through the COVID-19 delays, I still was kept as updated as possible with the purchase of my new car. On collection, it was a quick process.