The service happened during a issue with the glow plugs so I can't give an accurate answer with how satisfied I am with the length of time it took.

not a service just MOT

I have to go back today to have service warning reset, it says on paperwork this has been done, when it hasn't

I always feel happy with the service I get at Grimsby. This time was no exception.

Fine but only 4 given as the car computer details were not updated on day and had inconvenience of a return visit to get update.

I received the service video explaining that work was recommended, but I received no call, I had to chase continually the service department, when ever I called there was nobody able to take my call, more resource required here

Very helpful

The only reason that I have not marked this as a 4 is that I felt that I could have been kept more informed of the repair status. In fairness to Marshalls, I did contact them twice for an update and this may have preempted them contacting me.

The reception staff were very efficient ,ever one I spoke with where very pleasant . My car was ready on time, and the car sales man that let me have the use of a X2 was very friendly and helpful and not a pushy type .

The service is great, the only issue I have is the lack of curtesy cars available and the price for maintaining your vehicle.

Thought the video was a fantastic touch

Told we had to put fuel in loan car for 3 days as this was how long our car was to be in for & not refunded when it was ready after 3 hours. Expected car valeting but only hoovered carpets.

Very satisfying

No issues easy to book service. Car ready in good time.

Still some issues but working with this garage and local garage on correction

The young man who I dealt (Gareth I think) with was fantastic and it’s not his fault what he was told by the mechanics. Quality service from him. Shame about the the ridiculous MOT outcome.

Car preparation not good. Rear tyre continually deflating. Very poor valet.

Very helpful

Making the reservation was very simple and courteous. Arriving for my service I was greeted warmly and everything perfectly explained. My courtesy car was excellent.My vehicle was ready for collection on the time quoted and I received a full explana

Why send a video of work when when they can’t get the oil level right on a new car !

Easy to book and deal with. Given a courtesy car for as long as was required.

My husband was accused of crashing my car into a stationary car at the garage.Neither he nor I believe that we did crash into another car.

Very Friendly & polite lad on service reception, got a nice courtesy car and vehicle was sorted by the time I had requested.

Never give anybody 5**

Very satisfied it was £100 cheaper than Scunthorpe..!

Professional and very good service received. Surpassed my expectations

Good service

Service was done quickly and with no issues.

Very comprehensive. Further service payment options offered.

Brilliant

this particular service was great,from service reception, to little vid of the inspection and collection..all seamless and as expected

Work done to quote and when extra work was required a car was lent to me.

I had a very good experience having my car serviced here

Sales executive Tom most helpful, friendly and accomodating. All dealership staff encountered were most obliging.

Excellent staff, very friendly and helpful

The staff were attentive and helpful through the order and production process.

Phone calls returned. Delivery timescales met

Despite the supply problems, the sales team provided me with an excellent car/price combination.

kept informed about delivery and delivered as promised. Salesman Dave lee accessible. Service team very good- also bought motorcycle from them.

I am very pleased with the purchase and delivery.

Not completely satisfied v/o lower than expected trade in value.

Marshall Grimsby provide a top service with great friendly staff Lee Barford and Steve Twidale did everything they could to make the experience nice and easy