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Trouble free experience with my service

Can not find fault with the service I received.

Quick professional and good price

Excellent customer service

It was cheaper than quoted

Professional

Car was fixed under bmw used warranty .Service was quick,polite and a loan car was provided

Unfortunately my sales rep left just after the sale but the general manager has taken over and I can not complain at all

Everything l asked for was completed. A nice valet and COVID prevention steps taken seriously which was appreciated.

The approach of the staff, especially Gareth Davies on Service. I've had many interactions with him over the years and he should be commended on the service he provides.

Take great care in giving you the full picture.

The service adviser was precise and knowledgeable and he made me feel a valued customer.

These are difficult times but everything was well organised. Gareth who dealt with me both on the phone and in reception is both helpful and efficient. The service was carried out while I waited. Excellent service.

Excellent service from Gareth

The car was returned in the time stated & in good clean order

Everything was carried out as required for the service, good communications throughout, I received a follow up call the day before service appointment, check in time worked well, drop off was a simple process and pick up arranged later in the day.

I opted not to have the car cleaned and hoovered after the service as it didn't really need it, and besides I'd had a ceramic coating recently applied, but that was my choice ... all the services were offered, so no complaints there at all.

Ewan really made it feel a special purchase. He was clearly passionate about his work, this came through. All personnel dealing with the sale, from reception staff to financial manager, were all exceptionally confident and very easy to deal with.

Good communication from Danny from start to finish

Absolutely nothing to complain about

BMW Grimsby very good

Excellent purchase, all dealt with professionally.

Again very happy. All staff at BMW Grimsby were very friendly. We decided which car with Mathew Portess and it was delivered to showroom the next week. Impressive!

Had my new car in 24 hours ran like a new pin:)

Chris was brilliant to deal with and wasn't at all pushy which I really liked

The 121 professionalism of all sales staff and no pressure feeling being applied throughout

Very smooth and well run

Everything was dealt with very well

Nice staff, gave me a good deal, good communications