The car was not repaired and evidently not tested before handback

Dave constantly goes out if his way to ensure I am satisfied, hopefully he can continue by putting me into a 240i too ;)

Good facilities and after service.

They couldn't let me know why it was doing this

They did everything they said they would

The staff were very helpful and my problem was resolved very quickly.

Helpful, cheerful staff

Shocking customer service, waited over a month with a damaged exhaust and then take it in and they say they can't do it for me so I am no further forward. Shocking

The staff were excellent the car was ready on time and the service has improved the cars performance

I have no complaints with the experience, but this does come at a premium in terms of basic service costs in comparison to independent specialists who also provide a similar level of service.

Totally satisfied

Bit far too travail but very good service

Service department did a very good job, however they hadn't been made aware of the deal I got from sales.

All good apart from the lack of parking for customers

Looked after me well. Would have been 5 stars but only 1 hybrid engineer at the dealership meant I had to wait to get my car booked in to be serviced.

We were dealt with politely and efficiently. Updated on progress by video and telephone.

I was contacted by Marshall grimsby via email and txt telling me I needed to book my car in for service although the car stated I didn't need a service for another 3k, confused o then rang back and asked does it need to be serviced on the purchase

Did what was promised

I was well looked after with honest feedback

As above, great staff, customer service great at this dealership, made you feel like a valued customer unlike other BMW dealerships I have been and come out of without a BMW

The MOT was sorted in the time it was booked in and the warranty check completed

Service left no problems, it was completed on time and transport was provided

Folding rear seat option missing and, obviously, not checked beforehand.

It was there when I arrived to collect it as arranged.

Looked after well by Mark.

Tom the sales man made the whole experience enjoyable.

Attention to detail. Kept informed every step of the way. I said what I wanted and the price range, I was looked after as a previous customer as well. Nothing too much trouble.

Excellent service