Battery fitted and car washed and valeted at no extra cost. Couldn't do enough for me.

Gareth Davies is fantastic

I have always used Marshall Grimsby and previously Astle, great staff always.

Friendly and professional service.

Courteous service and sensible suggestions.

Both members of staff I dealt with face to face were efficient and friendly. Gareth Davies who I believe is the front desk service manager is always very helpful and trustworthy

Great service and quality workmanship

They did everything I asked for at exactly the right time.

Work and fault finding excellent and complimentary cleaning appreciated

Service centre personnel satisfied all my requests, despite being short of staff due to sickness. They always strive to do their best and are well committed to customer service. The video evidence accompanying the service is great at reassurance.

Pleasant and helpful staff.

Standard. BMW proffesionalism as expected!

Good prompt and polite service

The car was with you over a week for quite a serious problem but we were kept informed throughout the process and received exemplary customer service.

An excellent job done.

As above good work on first problem I have had for a long time...

Courteous Sorted out

Went above and beyond giving me the chance to experience the latest model while our car had its end of warranty check and service.

The staff are always friendly, always on time with their work, great to deal with, give good substantial work, always good at telling you what is wrong, or right - whatever the situation. Never any problem with them at all. Great Company and great

Staff are consistently helpful and knowledgeable. Trust their assessmnets and advice.

No hassles and professional

Job completed as requested

Kept me up to date with the repair on my vehicle

As the above Ewan sold us the car over the phone without even a test drive his knowledge was just pure perfection

Jake at Marshall's was very helpful and his knowledge of the car we were purchasing was excellent.

Very well looked after and handover of the car.

The service was great throughout. Jake always kept me fully up to date with regular calls and was really nice to chat to. He even went above and beyond with delivery of the vehicle when I was unable to collect and was there for any queries whatsoever

I felt like a valued customer and the communication has been good during and post sales. Matthew and Steve at Marshalls Grimsby have been excellent

They were great, Jake and through the necessary stuff, not pushy at all and everyone I spoke to was polite and friendly and appreciated my business

When I've took my mobility car in before getting a new one the service department was absolutely brilliant so was Matthew in mobility when I got my new car

Superb service from Millie Margetts. From car order, communication while awaiting delivery. She even drove 70 miles to pick me up from airport to get my car.

Very friendly and informative.

No issues everything went smoothly and no delays

Good communication and explanation and reassurance and advice whilst relaxing and not overwhelming

Build delay of 8 months but throughout I was kept informed of what was happening and why. Was assisted throughout if any inconvenience or cost was incurred due to the delay. Friendly and efficient.

They make you feel special during the purchase of a new car and in the years of ownership that follow.

Service from your Ewan was amazing.

I am completely satisfied due to a fast and easy process, quality products and the best price.

Helpful and hassle free service

The sales person at Grimsby Matthew Portus was excellent from start to finish.

This is the fourth vehicle purchased from Marshalls Grimsby and they have always been great to deal with

Friendly and professional.

By far the best experience of buying a car.

I didn't have to go to the dealer as I knew which car I was going to get, another X3 M. Mohsen Zia arranged everything over telephone and email with ease and arrange delivery of the new car to me, 200 miles away from Scunthorpe