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Graham Etherington

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Business Manager

Ian Oxborough

Business Manager

Danny Rutherford

Sales Executive & Motability Specialist

Chris Day

Sales Executive

Rachael Nairn

Local Business Development Manager

Andy Osbourne

Workshop Controller

Kelly Harneiss

Receptionist

Julie Crowther

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Quality, friendly, polite, informative service

Service

Efficient and friendly

Service

I am pleased with the service provided

Service

I couldn't find a single fault with the work carried out.

Service

Very satisfied giving a very detailed breakdown of the service and MOT they carry out

Service

The staff were very good and the work was very good and a very clean finish

Service

I was kept informed with what was happening.

Service

My family and i have been going to Gareth at bmw grimsby for many years now and we wouldn't want to go anywhere else, always willing to help and go the extra mile. always has a smile on his face and is always willing to help with anything.

Service

Love the video and vechile check prior to any work done

Service

Good communications, work doe on time and to good standard

Service

Superb dealer doing a great job

Service

Steve Twidale and the team are easy to deal with very straight forward

Service

Friendly staff and efficient service

Service

Polite and helpful

Service

Faultless.

Service

Best people

Service

Easy to deal work, polite. Kept us updated. Only problem is still some minor cliches still happening.

Service

Couldn't fault service experience.

Service

The problem was resolved quickly and efficiently.

Service

No issues and kept me updated

Service

very good service

Service

Polite concise service staff.

Service

My faulty wing mirror light was full rectified.

Service

Worked hard to get us a satisfactory conclusion

Sales

After the problem with my Series 2, I went back to the dealership and ordered a new Series 4 Convertible. The order change was handled quickly and expertly. An exchange date was agreed for the end of the month, 12 days and this took place as promised

Sales

Quick ordering process and kept me informed of the status of the order. Handover was quick and smooth. Bank transfer confirmed within the hour, which is always a relief!

Sales

Smooth transaction; helpful friendly staff

Sales

The car is amazing

Sales

Marshall's Grimsby did an excellent job during all stages of the purchase and delivery of my new BMW from them.

Sales

I was looked after very well and Adam ensured that the car I purchased met my specific needs.

Sales

Team worked well to meet my requirements. Ian Stacey of Marshall's BMW Grimsby, went the extra mile to sort out any issues I had. Thank you.

Sales

The salesperson was very professional

Sales

The staff I dealt with were fantastic and nothing was too much trouble. They worked late for me and did all they could to get the right car and right price for me. Adam was fantastic

Sales

All of Marshall's sales department I came into contact with were always genuinely willing to assist me in any way possible. I considered that they each had been trained to a very high standard and provided me with confidence.

Sales

Adam and Steve where superb, helpful and informative. excellent service

Sales

Millie and Tom went above and beyond

Sales

Marshall's were excellent. Competitive pricing and very helpful with a 'Can do' attitude.

Sales

Very responsive and straightforward service

Sales

The Marshall Team and Ewen in particular were extremely professional throughout the sales process.

Sales

All as asked

Sales

Very friendly professional service in these strange times

Sales

The team delivered what was expected.

Sales

Every effort was made to provide me with the car I wanted. The sales representative evening travel into work on his day off to value the car I intended to exchange.

Sales

Again very home from home and always there if you needed them

Sales

Bearing in mind my purchase occurred during the Covid restrictions, the purchase was a very easy process and the staff and Manager at Marshall BMW Grimsby were very friendly and processional..