OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
70 ratings and 56 comments received in the last 90 days.
06 April 2026
Ewan Freeland of Marshall Grimsby was the reason for my five star review. Professional , Prompt , customer focus, knowledgeable of product he delivered and portrayed all the qualities that so many don't which I have experienced first hand.
04 April 2026
Very satisfied I got the deal and car I wanted and the team achieved my needs
03 April 2026
At Marshall BMW every detail is taken care of which is why I keep on going back Excellent service all round both sales and vehicle service All the staff are very friendly
02 April 2026
Excellent customer service
01 April 2026
Tom Austin, was extremely helpful, very professional and kept me in the loop the whole time, the car was actually delivered earlier than originally promised. So hats off to the team.
01 April 2026
I went to BMW Marshall Grimsby to have a look at used cars to consider a replacement for my 330e in a few months. I was greeted by Connor outside while I was having a look at their fleet. He was very accommodating, helpful & had excellent insight
31 March 2026
Change over went smoothly
27 March 2026
Connor from Grimsby Marshall always look after me if i need anything always respond nice ?? very good man
27 March 2026
An initial date was set to allow for any complications, which was then brought forward when it was evident it ewas beneficial to me and the saleroom
18 April 2026
Excellent service from great team
15 April 2026
Gareth always makes the experience easy !!! Thank you
14 April 2026
Very happy they just didn't have time to wash my vehicle before returning it.
14 April 2026
Always fantastic service from Gareth and the team. I wouldn't go anywhere else.
30 March 2026
Very good service
17 March 2026
very good
16 March 2026
Unreal service as always, always feel valued and looked after!
15 March 2026
Excellent reception and Immediately carried out while I waited.
09 March 2026
Very helpful getting my car sorted and keeping me updated at all times.
09 March 2026
Great service as always.
FIND Marshall Grimsby BMW
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:30 - 16:30
Phone
- 01472 728520
Grimsby as well as surrounding areas including Scunthorpe, Cleethorpes, Gainsborough and Louth
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01472 728524
Grimsby as well as surrounding areas including Scunthorpe, Cleethorpes, Gainsborough and Louth
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01472 728404
Grimsby as well as surrounding areas including Scunthorpe, Cleethorpes, Gainsborough and Louth
Address
- Marshall Paint & Body Repair Centre, Estate Road No 7, Grimsby, North East Lincolnshire, DN31 2TP
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 0845 0526495
Grimsby as well as surrounding areas including Scunthorpe, Cleethorpes, Gainsborough and Louth
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:30 - 19:00
- Sat:08:30 - 17:00
- Sun:10:30 - 16:30
Phone
- 01472 868093
Grimsby as well as surrounding areas including Scunthorpe, Cleethorpes, Gainsborough and Louth
12 April 2026
Very friendly, helpful and informative sales person.