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ABOUT Marshall Grimsby.

Find out more about what we do and our team.

Latest News & Events

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BMW X3 & X4 M COMPETITION OFFER.

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BMW ON MOTABILITY.

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THE NEW BMW 1 SERIES LAUNCH.

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YOUR PERFECT BMW COULDN'T BE CLOSER.

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BMW AIR CONDITIONING REFRESH.

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69 PLATE SEPTEMBER SALES EVENT.

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BMW 3 SERIES LOYALTY OFFER.

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BMW X5 TECHNOLOGY PACKAGE OFFER.

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BMW 2 SERIES M SPORT PLUS PACKAGE OFFER.

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THE BMW i3: NOW AVAILABLE ON MOTABILITY.

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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BMW ON THE MOTABILITY SCHEME.

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THE NEW BMW 3 SERIES AND Z4 LAUNCH.

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GIVE YOUR BMW A DETOX.

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THE NEW BMW ADVANCED CAR EYE 2.0

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BMW FLOATING HUB CAPS

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Introducing the new BMW X4

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BMWs Available For Immediate Delivery

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BMW Help: Recalls

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BMW celebrates 10,000 BMW i3 sales in the UK.

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The New BMW X2

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Good news. We've lowered our brake servicing prices.

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Laceby Manor Golf Resort Partnership.

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The new BMW 5 Series Touring

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BMW 5 Series Preview Event.

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BMW 5 Series Launch

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BMW Technology Event. 19-20 November 2016.

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BMW Winter Wheels & Tyres.

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Insist on a BMW Approved Bodyshop.

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Here Today, Yours Tomorrow.

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Drive Your 66 Plate. Ride Your 66 Plate.

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Marshall Grimsby Cinema Competition

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The new BMW M5 Competiton Edition.

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Armed Forces Day 2016

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The Grimsby Telegraph Motorshow.

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BMW Car Club Centenary Relay

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The Next 100 Years.

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Customer Complaints Procedure.

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Easter Opening Hours

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Supporting Stanford School in Laceby. Part 2.

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Explore the dealership

Meet the team

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Darren Hill

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Sales Executive & Motability Specialist

Danny Rutherford

Sales Executive & Motability Specialist

Rachael Nairn

Local Business Development Manager

Graham Lutwyche

Bodyshop Manager

Julie Johnson

Warranty Manager

Andy Osbourne

Workshop Controller

Brady Chalk

Service Advisor

Annemarie Kelly

Showroom Host

Kelly Harneiss

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Not 5 stars because time taken was surprisingly long, Oil change (and filters) took 2hrs 40mins.

Service

Professional from start to finish

Service

Very satisfied, waited for my car which was ready early, happy staff that were engaging and helpful

Service

Courtesy car was not good , as manual when I drive an automatic due to health problems

Service

Excellent, efficient service

Service

Marshall were not only trying to deceive me but possibly BMW too,as to state that there was a little problem with the replacement wheel and then from me to find out you intended to put a refurb wheel on my car is not acceptable. I've again lost trust

Service

Very food with both Tom and his colleague whose name escapes me. Only problem was the communication in relation to updates was not as good as I expected. I found myself chasing up.

Service

Easy to book appointment and offer of a lift home and vehicle drop off at end of service - very much apppreciated. Workshop service is excellent.

Service

Quick and efficient, important is I choose to drive 45 miles to this dealership, rather than go to a local one

Service

The job they did & the service I receive was first class

Service

From walking into the centre,i was greeted by a relaxed but professional atmosphere.Brady was more than happy to talk me through,step by step,the whole service procedure.I was very satisfied with the waiting facilities.Overall,an enjoyable experience

Service

Completely satisfied

Service

Problems identified and sorted promptly. Explanations given as to the problem. No job too small.

Service

No mess get the job done attitude. Great compared to other dealerships I've previously dealt with

Service

Very poor booking service, car booked in for a bank holiday, mis-informed about the curtesy car. Panicked phone call about booking asking me to phone back, no answer I gave trying up after 2 days, I went to garage to sort it out. Continued in Q3

Service

Everything done without issues

Service

I am generally dissatisfied with the customer service offered by Marshall. It is not up to the standard that I belive should be offered by a premium marque. I am seriously considering moving away from BMW when I next change my car because of Marshall

Service

Always kept in the loop nothing is to much trouble and you've got a great coffee machine

Service

vehicle serviced and returned on time as promised

Service

I arrived at the appointment time of 8.30 and was told 1 hour and a half the day before i had been rung and told 1 hour, on the day we didn't leave Marshall's until 10.45.

Service

Car was not washed properly after service. Significant amount of dirt left on all wheels. This was the same last service. Considering the premium pricing this is not acceptable.

Service

Staff where friendly and helpful

Service

Car is great, process of ordering was good, but communications on delivery date and customer care between sale and collection were poor and it arrived later than expected without compensation.

Sales

Greta sales staff and always had issues dealt with effectively and efficiently.

Sales

You should have an N/A here as I never visited the dealer or Centre. All my interactions were online.

Sales

Courteous efficient service. Actually quite exceptional. The dealership ( Grimsby BMW collected me from Leeds Bradford airport and drove me to Grimsby to collect my new car. At all times they were helpful and and kept me up to date with delivery.

Sales

Excellent personal service

Sales

Very happy

Sales

Poor communication, multiple changes of personnel and the tracker was not fittted for me in collection of the vehicle (as promised for insurance purposes). Poor cleaning of the nevehicle as I had to spend time removing sticky residue when I got home

Sales

Salesman and sales manager, Tom Wilkinson and Steve Twidle, very approachable and keen to do a deal. No problem is a problem to them.

Sales

We agreed the sale in the middle of August on our part we swiftly provided what was needed it's now coming to the end of September and we still don't have our new car even though we have paid and signed finance documents

Sales

Tom spent time explaining vehicles features and ensuring I was happy and confident with the vehicle. He also inherited me as a customer due to the original salesman being off work. Very knowledgeable and helpful, Tom is a great ambassador for Marshal

Sales

I was kept informed, contacted to arrange collection, every thing was very professional and efficient. I felt my time was not waisted.