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ABOUT Marshall Grimsby.

Find out more about what we do and our team.

Latest News & Events

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THE NEW BMW 1 SERIES LAUNCH.

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YOUR PERFECT BMW COULDN'T BE CLOSER.

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BMW AIR CONDITIONING REFRESH.

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69 PLATE SEPTEMBER SALES EVENT.

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The BMW 5 Series.

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BMW 3 SERIES LOYALTY OFFER.

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BMW X5 TECHNOLOGY PACKAGE OFFER.

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BMW 2 SERIES M SPORT PLUS PACKAGE OFFER.

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THE BMW i3: NOW AVAILABLE ON MOTABILITY.

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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BMW ON THE MOTABILITY SCHEME.

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THE NEW BMW 3 SERIES AND Z4 LAUNCH.

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THE BMW 1 SERIES.

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GIVE YOUR BMW A DETOX.

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THE NEW BMW ADVANCED CAR EYE 2.0

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BMW FLOATING HUB CAPS

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Introducing the new BMW X4

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BMWs Available For Immediate Delivery

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BMW Help: Recalls

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BMW celebrates 10,000 BMW i3 sales in the UK.

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The New BMW X2

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Good news. We've lowered our brake servicing prices.

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Laceby Manor Golf Resort Partnership.

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Impress with the new BMW Shadow Edition

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The new BMW 5 Series Touring

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BMW 5 Series Preview Event.

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BMW 5 Series Launch

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BMW Technology Event. 19-20 November 2016.

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BMW Winter Wheels & Tyres.

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Insist on a BMW Approved Bodyshop.

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Here Today, Yours Tomorrow.

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Drive Your 66 Plate. Ride Your 66 Plate.

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Marshall Grimsby Cinema Competition

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The new BMW M5 Competiton Edition.

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Armed Forces Day 2016

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The Grimsby Telegraph Motorshow.

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BMW Car Club Centenary Relay

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The Next 100 Years.

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Customer Complaints Procedure.

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Easter Opening Hours

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Supporting Stanford School in Laceby. Part 2.

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Explore the dealership

Meet the team

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Darren Hill

Head of Business

Steve Twidale

Sales Manager

Tom Wilkinson

Sales Executive

Rachael Nairn

Local Business Development Manager

Graham Lutwyche

Bodyshop Manager

Julie Johnson

Warranty Manager

Andy Osbourne

Workshop Controller

Brady Chalk

Service Advisor

Annemarie Kelly

Showroom Host

Kelly Harneiss

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything done without issues

Service

Always kept in the loop nothing is to much trouble and you've got a great coffee machine

Service

I am generally dissatisfied with the customer service offered by Marshall. It is not up to the standard that I belive should be offered by a premium marque. I am seriously considering moving away from BMW when I next change my car because of Marshall

Service

vehicle serviced and returned on time as promised

Service

Car was not washed properly after service. Significant amount of dirt left on all wheels. This was the same last service. Considering the premium pricing this is not acceptable.

Service

I arrived at the appointment time of 8.30 and was told 1 hour and a half the day before i had been rung and told 1 hour, on the day we didn't leave Marshall's until 10.45.

Service

Staff where friendly and helpful

Service

In on time cost covered by servicing plan and ready early

Service

Apart from the emergency repairs that my car needed they also checked to see if there were any other problems.

Service

Staff very friendly and informative.

Service

Very happy to help with any problems or cares I have had about the car.

Service

car was clean and ready to collect on time .

Service

Overall satisfied with the service etc.

Service

Hassle free approach -

Service

Things didn't go exactly to plan, but the service rep. went out of her way to pull it back on course. Well done!

Service

For all the reasons at Q1

Service

Happy with service courtsey car provided work completed quickly very happy

Service

The leather on the drivers seat was replaced, the car being only 8mths old with less than 10,000 miles. Upon collecting the car having been told the work has been completed I discover shoddy workmanship and an incomplete repair.

Service

Really good service from a guy called Gareth Davis, it's the first time they have had a courtesy car for me to use while my M4 was in for a service, nothing was too much trouble for Gareth, service with a smile and very knowledgeable, top guy

Service

Service completed promptly and the efforts of the Service Receptionist Kirsty who keeps the show on the road.

Service

The staff in the mini department are both efficient & helpful & very professional Every query was asked promptly. It was a pleasure to buy a car from the two Sam's at mini

Service

Easy to book my appointment and great follow up service

Service

My car had brake fluid change. Now I this may require a road test. not happy with when I got back in my car was to find everything adjusted even the steering wheel just to suit the mechanic even the passenger seat moved and tilted back and just left

Service

Josh was very professional and made the experience as good as it was.

Service

They were very polite,helpful and obviously had a great commitment to customer care.

Service

Good helpful work

Service

I was kept informed, contacted to arrange collection, every thing was very professional and efficient. I felt my time was not waisted.

Sales

There was an issue with an incomplete PDI, the electronics were still in demo mode, and small bits were missing, tow-eye and cover for 12v socket, but these were resolved quickly and easily. Otherwise very happy.

Sales

I didn't like the "sport seats" in the demo vehicle (too hard for my "older" body) but the Sales guys did everything in their power to get me into a vehicle with "comfort seats" so that I could experience the difference.

Sales

They listened and got it right

Sales

Excellent people!

Sales

Nothing was too much trouble.

Sales

Very friendly personalised service, made to feel very special as a customer. Brady Chalk could not have been more accommodating or made the experience of buying a new car any better.

Sales

I felt the sales people didn't know enough about the options on the car I was buying that made it difficult to work out if I was getting a fair deal or not. With the exception of that everything else was great.

Sales

One slight issue on delivery promise but resolved quickly when Dave Lee became involved.

Sales

Nothing was too much trouble, questions were answered swiftly and then followed through to see that I understood what I had been told